Search results
"tag:cluetrain"
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1
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Waterbed or watershed - CEP smokes CRM ?
For as many years as I care to remember I have battled with the idea of CRM, those letters make me cringe - Customer Relations Management ? it's an oxymoron in itself, without even trying to comprehend a concrete systems implementation of managing rela... |
30-Aug-2007 |
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2
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Controversial idea?
Ok here's an idea scrap the I.T. department and Marketing department and replace both of them with a new department called "Communications... |
18-Apr-2007 |